Store Home » Purchasing & Returns
Click the 'Checkout' link in the top navigation bar when you're ready to place your order.

All the items that you have in your shopping bag appear in your order during Checkout. If you do not want to order all the items, simply edit your shopping bag first and click 'Update Changes'. When you click "Submit Order" we verify your credit card. Your order will not be placed and your credit card will not be charged if you do not click "Order Now."

Methods of payment

We accept checks and money orders as well as the following credit cards:
· Visa
· MasterCard
· American Express
· Discover

If we are unable to process your credit card, please check to ensure you entered the correct card number and expiration date, and that the billing name and address you entered match your credit card statement exactly. Please refer to your credit card company if the problem persists.

We do not accept cash or credit vouchers.

Tax policy

We are required to collect sales or use tax on shipping and handling charges in Indianapolis.

Returns and Exchanges

Returns With an Original Sales Receipt:

Items may be returned for any other reason within 14 days after the invoice date for a merchandise exchange or refund based on the original form of payment. Items may only be returned once per order. Paul Harris Online refunds the original purchase price of the order. Shipping and Handling charges are not refundable.
Returns without an original sales receipt:
Refunds are based on the current selling price.
Returning or Exchanging Items by Mail:

Follow these instructions to return any Paul Harris Online purchase by mail.

  1. To return a product bought from our online store, please contact saraevans@paulharris.com for a Return Merchandise Authorization Number.
  2. Place the RMA number on your package
  3. Please keep one copy of the invoice for your records.
  4. Circle the item(s) that you are returning or exchanging and on the bottom portion of the invoice note the reason why.
  5. Indicate if you want us to credit the card used to place the order or if you'd like an exchange, let us know what you want. We will pay the costs for shipping the exchange order.
  6. Circle the name and address where we should send the receipt or exchange.
  7. Pack and seal your return securely, in the original package if possible. Packages must be returned prepaid -- we do not accept C.O.D. deliveries.

Send returns to:
To return a product bought from our online store, please contact saraevans@paulharris.com for a Return Merchandise Authorization Number.

Paul Harris
P O Box 1217
Carmel Indiana
46082-1217



Credit Card Safeguard

We safeguard the integrity of our customers' credit card information. We use Secure Sockets Layer (SSL) technology to protect the security of your credit card information as it is transmitted to us. If your credit card or debit card is used in an unauthorized manner on our site (as determined by your credit card company), we will cover whatever amount your credit card company doesn't - up to $50. Read more.

Privacy

We collect customer information in an effort to improve your shopping experience and to communicate with you about our products, services, contests, and promotions. For more information, see our privacy policy.